Buggy Revival will exchange or refund any unused item returned in its original condition within 30 days of purchase on production of your receipt.

Refunds will be given by the same method as the original purchase was made. In the case of debit/credit card purchase, back to the same card.

This returns policy is in addition to, and does not affect, your statutory rights. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be packaged either in the original packaging or otherwise. It is the responsibility of the customer to pay for the return postage.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item or something similar, send us an email at and send your item to: Buggy Pitstop FAO Buggy Revival, Syrinity House, 324A Headstone Lane, Harrow HA3 6NW

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver who will find out about your return.

To return your product, you should mail your product to: Big Yellow Storage, 401 High Rd, London N2 8HS.

You will be responsible for packaging the item (either in the same packaging it arrived in or other) and paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.